Warehousing has changed more in the last 10 years than in the previous 50.
Driven by both B2B and B2C commerce, day to day operations have changed fundamentally:
- Direct end consumer fulfilment has increased by 45% in two years.¹
- Order processing is event driven, meaning picking processes are more complex and dynamic; order cycle time is shrinking as delivery windows become shorter.
- Fulfilment processes are labour intensive – from split case picking to same or next day delivery, productivity is a concern.
- Employee recruitment and retention is challenging – the millennial generation of employees expects a digital working experience.
- Cost-to-serve has increased, from transport and real estate to labour and compliance.
45% increase in direct end consumer fulfilment in 2 years.
In a recent study on labour management, adopting more efficient warehouse and store level processes was the most cited pressure (70% overall) for managers to address profitability and reduce operating expenses.¹
70 % of managers said they are under pressure to adopt more efficient warehouse and store level processes
To improve efficiency, reduce the cost-to-serve and meet rising customer expectations organisations need to undertake a radical overhaul of warehouse operations – improving employee productivity, engagement and agility is an essential part of that process.
Read More:- The Warehouse Manager’s Guide to Improving Efficiency
- Improving Workforce Productivity, Engagement & Agility
- Flawless Fulfilment – The Challenges
- The Warehouse Workforce is Changing
- Extending Warehouse Expertise
- The Warehouse Environment is Changing
- Transforming Visibility
- Streamlining Processes to Achieve Flawless Fulfilment
- Fit For Purpose
- Ongoing Warehouse Transformation: Adaptability & Responsiveness
- The Future of Workforce Productivity