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Improving Workforce Productivity, Engagement & Agility

Improving Workforce Productivity, Engagement & Agility

Warehousing has changed more in the last 10 years than in the previous 50.

Driven by both B2B and B2C commerce, day to day operations have changed fundamentally:

  • Direct end consumer fulfilment has increased by 45% in two years.¹
  • Order processing is event driven, meaning picking processes are more complex and dynamic; order cycle time is shrinking as delivery windows become shorter.
  • Fulfilment processes are labour intensive – from split case picking   to same or next day delivery, productivity is a concern.
  • Employee recruitment and retention is challenging – the millennial generation of employees expects a digital working experience.
  • Cost-to-serve has increased, from transport and real estate to labour and compliance.

45% increase in direct end consumer fulfilment in 2 years.

In a recent study on labour management, adopting more efficient warehouse and store level processes was the most cited pressure (70% overall) for managers to address profitability and reduce operating expenses.¹

70 % of managers said they are under pressure to adopt more efficient warehouse and store level processes

To improve efficiency, reduce the cost-to-serve and meet rising customer expectations organisations need to undertake a radical overhaul of warehouse operations – improving employee productivity, engagement and agility is an essential part of that process.

Read More:- The Warehouse Manager’s Guide to Improving Efficiency